We are committed to your clients comittment.

Unparalleled retention support for your debt resolution clients

Case Study Report

Trustworthy

Results

On-Demand

Experience

Compliant

Integrity

What We Handle

Cancellation Requests

We help save client accounts before they walk away, using proven strategies to reduce cancellations and maximize retention.

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NSF Resolves

We recover failed or missed payments (NSFs) quickly, turning potential losses into recovered revenue without harming the client relationship.

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De-escalations

We calm heated client situations and turn frustrations into loyalty through expert human-to-human resolution.

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Competitor Defense

We protect your clients from being poached by competitors by reinforcing your value and solidifying loyalty.

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Humans Over AI

Human connection outperforms automated bots when it comes to retaining and caring for your clients.

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Profit-Impact Analytics

We deliver clear, actionable insights into retention performance, giving you the data you need to realize the profitable impact of Client Care.

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Risk Free Partner

Performance-Based

On-Demand Support

Risk-Free Agreement

We only win when you win. We make you money you would’ve already lost, so our service costs you nothing — it only earns you revenue you wouldn’t have had. Our retention services are delivered on-demand, with no upfront costs or long-term commitments. You pay based on performance, ensuring you get measurable results with zero risk or wasted spend. We take the risk to share in the reward — it's that simple.

Testimonials

“Client Care saves my company several thousands in revenue every week. I've been in the industry for 17 years, I only wish my old back-end would've had access to them for my first front-end debt settlement company when I started in this industry.”

Jesse Brown

Lendibly CEO

“I used to get so frustrated losing deals to competitors. Client Care agents are masters at keeping our referred clients under our back-ends roof. That alone has made us hundreds of thousands in revenue we used to lose.”

Dan Lettiere

Forward Funding CEO

“As one of the leading debt settlement servicing companies, we focused on negotiations, but lost millions in cancellations yearly. Client Care has delivered a real solution to performance-based attorney and non-attorney servicers.”

Carlos Lopez

QSS CEO

Let’s Talk Retention

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